Emergency Unlock is a feature on your driver’s app that can be used in the case of an emergency during a drive.
If you allow drivers to have the Emergency Unlock option available, you can score it as a violation to discourage abuse. During a single drive, an Emergency unlock can occur multiple times.
To increase or decrease the impact of this violation on your driver's score, follow these steps:
- Go to the Manage Corporate Policy page in your portal and scroll down to the “Monthly Score Settings”.
- Change the point value of this violation and/or weight.
- Click the blue “Save” button.
You can also enable and disable this feature on the Manage Corporate page by toggling it “on” or “off” and clicking Save & Apply at the bottom of the page.