How to Set Up a Passkey

Passkeys supported include Face ID, Touch ID, Windows Hello, and hardware security keys. These are offered as a secure, phishing-resistant replacement for traditional passwords.

We strongly recommend enabling passkeys on all admin and safety officer accounts as a security upgrade. In addition to being more secure, passkeys make day-to-day sign-in much faster since there’s no password to remember, type, or reset.

How to Set Up a Passkey

1. Click your name in the top-right corner.
2. Select Profile.
3. Scroll down to the Passkeys section.
4. Click Add a passkey.
5. Follow the browser prompt to complete setup using your biometric login, device PIN, or hardware security key.

Password Login Is Disabled After Setup

Once a passkey is registered on an admin or supportadmin account, password-based login is no longer allowed for that account.

From then on, you’ll sign in using:

• The “Sign in with passkey” button on the login page, or
• Your browser/device autofill prompt when selecting the email field

You Can Register Multiple Passkeys

You can add multiple passkeys to the same account, including:

• One per device
• A hardware security key as a backup option

Most providers including Apple, Google, and password managers like 1Password, automatically sync passkeys across your personal devices, so a single setup often works seamlessly across both desktop and mobile.

Lost Access?

If you lose access to all registered passkeys, contact support@lifesaver-app.com so we can reset your account.