Group Dashboard vs. Driver Dashboard
The Driver Dashboard page that shows information for an individual driver is updated in realtime. It is visible both in the app and also in the Portal. This will show you the driver's most up to date information regarding violations, number of drives, and the driver's score.
The Group Dashboard page, visible to administrators and safety officers in the portal, is periodically updated throughout the day. As such, the scores may not reflect the most current information if the driver has been driving that day. The Group Dashboard information updates every 1-2 hours. If you are looking for the most up to date information, you can view this in the Driver Dashboard.